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Enterprise Email

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The person has tried several different enterprise email services over the years. They started with Alibaba's enterprise email but switched because they didn't like the contact management feature. They then used Tencent's enterprise email for a long time and were satisfied with its features, but the increasing price made them stop using it. They briefly tried Huawei's enterprise email but found it outdated. Zoho's enterprise email was the worst experience due to excessive spam and attachment restrictions. They also briefly mentioned using NetEase and Feishu's enterprise email provided by their company, but didn't have much to say about them. Currently, they primarily use Gmail and Outlook, but have encountered some issues with Outlook's spam filter. They may consider using other enterprise email services in the future.

In recent years, I have experienced several different enterprise email services.

Alibaba Enterprise Email#

This was the first one I used, and I don't remember which year it was. It seemed like I got a trial version of the enterprise email for free when I purchased a domain name. I used it for about a year, but there was one thing I didn't like about the contact management in Alibaba Enterprise Email: each contact could only belong to one group, and I often encountered situations where one person belonged to multiple groups. This made it difficult for me to use, so I switched to a different service.

Tencent Enterprise Email#

This is the enterprise email I have used for the longest time, and I consider it to be the best in terms of user experience. I am very satisfied with its email sending, receiving, contact management, WeChat notifications, and anti-spam mechanisms. I used it for about 5 years and have no complaints.
However, the price has been increasing over time, starting from 600 yuan per year, then 750 yuan per year, and now it seems to be 900 yuan per year. Personally, I find this price a bit hard to accept. So, I reluctantly decided to stop using it for now.
The weirdest thing about Tencent Enterprise Email, in my opinion, is its renewal process. When my subscription was about to expire last time, even though it was expensive, I wanted to continue using it. However, when I logged into the backend, I couldn't find the option to renew anywhere. So, I didn't renew it.

Huawei Enterprise Email#

While using Tencent Enterprise Email, I also briefly tried Huawei Cloud's enterprise email when it was just starting out. It was very cheap, only 300 yuan per year.
However, when I tried Huawei Enterprise Email in its early stages, I found the interface and features to be outdated, so I quickly stopped using it.
I don't know if Huawei Enterprise Email has improved now.

Zoho Enterprise Email#

This is the worst enterprise email I have ever used, without a doubt.
Zoho Enterprise Email is the cheapest, only costing 150 yuan per year. Unlike Tencent, which requires a minimum purchase of 5 VIP users, Zoho allows you to start with just 1 user, which I was satisfied with in terms of pricing.
However, the experience later made me completely give up on renewing:

  1. Spam emails were everywhere. Besides Zoho's own promotional emails, I received many scam and advertisement emails. Zoho's spam filtering mechanism seemed to never work, and I even suspected that my email might have been leaked, otherwise I wouldn't have started receiving various scam emails on a large scale after using Zoho Enterprise Email.
  2. Attachment management. I could tolerate the spam emails, but one day I found out that I didn't receive an email from my superior while others did. I immediately contacted customer service, and they replied that the attachment was a zip file, and their terms of service prohibited accepting or sending emails with zip attachments. Of course, the terms also specified other formats that were not allowed as attachments. After seeing the reply, I decided not to use Zoho's enterprise email because I couldn't guarantee the attachment formats used by the senders. Not receiving important emails without any notification would have a significant impact on me.
  3. Backend management. I found Zoho Enterprise Email's backend management logic to be very confusing, and I often couldn't find the functions I needed.

NetEase Enterprise Email and Feishu Enterprise Email#

NetEase Enterprise Email and Feishu Email are provided by the company. I have only used them for a short period of time, and they are not my main email accounts, so I don't have much experience to write about them at the moment. If I use them more in the future and feel the need, I will add more information.

Currently, my main email accounts are Gmail and Outlook.
I registered Gmail a long time ago and have been using it on and off, but recently it has become my primary email account.
I use Outlook because I purchased Office 365. Overall, Outlook is fine, but last year I encountered a strange phenomenon: it often sent a particular email to the junk folder. I tried moving the email out, adding the sender to the whitelist, and setting up rules, but it didn't work. Outlook persistently kept moving that email to the junk folder.

I still don't understand why Outlook does this.

I might use other enterprise email services in the future, such as hey.com, or I might switch back to Tencent Enterprise Email. I haven't made a final decision yet.

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